Terms & Conditions

Booking an open trip to Sumba typically requires a 50% down payment to secure seats, with full payment due 7 to 14 days before departure.

Standard Payment Terms Down Payment (DP):

At least 50% of the total trip cost plus any initial registration fees is required immediately to lock in your reservation.

Final Settlement:

The remaining balance must be paid in full between 7 and 14 days prior to the departure date, depending on the specific tour operator.

Last-Minute Bookings:

Registrations made within 14 days of departure usually require 100% payment upfront.

Cancellation and Refund PoliciesParticipant Cancellation:

Down payments and paid fees are generally non-refundable if you choose to cancel your participation, as funds are immediately allocated to local accommodations, transport, and facility providers

Minimum Quota Adjustments:

Open trips rely on a minimum number of participants. If the quota is not met, operators reserve the right to adjust the price or reschedule.

Operator Cancellation:

If the tour operator cancels due to unforeseen major circumstances on their end, participants typically receive a 100% refund of their down payment.

Itinerary and Force Majeure RulesWeather & Safety Changes:

Itineraries are flexible and subject to change without prior notice due to bad weather, natural conditions, traffic, or local restrictions.

No Compensation:

If specific destinations cannot be visited due to natural disasters, safety emergencies, or sudden tourist site closures, participants are not entitled to a fee refund or compensation.

Participant Responsibilities

Personal Belongings:

Participants are fully responsible for watching and maintaining their own personal items and equipment throughout the trip.

Punctuality:

Arriving late for scheduled departures or itinerary checkpoints means you may miss activities, and missed portions are non-refundable.